Privacy Policy

Your privacy is important to us. This statement outlines how PRO-S professional solutions d.o.o. (referred to as “PRO-S”) collects, uses, and protects your personal data during our interactions and through our products.

Collection of Personal Data

PRO-S will only collect personal data (such as your name, address, phone number, or email) when necessary for business purposes, with your consent, or as required by law. Any data unrelated to our business will not be collected.

Personal Data We Collect

We may use the personal data you provide to us to:

  • Process your orders
  • Respond to your inquiries
  • Send product updates, including Product Change Notifications (PCN) or End of Life (EOL) notifications
  • Improve the content and functionality of our website to better serve our customers and understand market trends
  • Offer specific information or promotions through our website or other communication channels
  • Comply with applicable laws

Sharing of Personal Data

PRO-S values your privacy and considers your information an important part of our relationship. By consenting to PRO-S’ processing of your personal data, you agree to the potential transfer and storage of your data with PRO-S’ affiliates and trusted third-party contractors, such as distributors or service providers directly involved in our business operations. We do not sell your personal data to unauthorized third parties under any circumstances. Any data transfers will be conducted securely and in compliance with applicable data privacy laws. Your personal data will be retained only as long as necessary to meet legal requirements, contractual obligations, and legitimate business interests.

Children’s Privacy

This website is not intended for use by individuals under 18 years of age. We are committed to providing additional privacy protection for children who access the internet.

Recording of IP Addresses

When you access our website, your communication data (e.g., IP address) is automatically generated and may be linked to personal data. The collection, processing, and use of this data will be conducted in compliance with applicable laws.

Collection of Non-Personal Data

We may automatically collect non-personal data (e.g., browser type, operating system, domain name, visit duration, and pages viewed) when you visit our website. This data may be shared with third-party contractors to monitor website performance and improve our services. If you prefer that we do not collect this non-personal data, you can adjust your browser’s cookie settings, but note that this may limit the functionality of the website.

Web Analytics

PRO-S may use analytical tools (e.g., Google Analytics) to analyze non-personal data. These tools collect only anonymous metrics, with no personal profiles created. Web analytics help us enhance the quality of our website and its content. You can prevent web analytics by disabling JavaScript and cookies in your browser.

Cookies

When you visit our website, small data files called “cookies” may be stored on your device. These cookies help us recognize your device on future visits and tailor content to suit your preferences. You can manage or disable cookies in your browser settings, but doing so may reduce the functionality of the website.

Security Measures

PRO-S implements technical and organizational measures to protect your personal data against accidental or unlawful access, manipulation, loss, or destruction. Our security measures are regularly updated to keep pace with technological developments.

Questions and Comments

We are happy to address reasonable requests for access, corrections, or deletion of your personal data, subject to legal requirements. If you have any questions about PRO-S’ Privacy Policy, please contact us via the website contact form or use the contact information provided in the footer.

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